Refund policy
Return Policy
Any product purchased from littlebamboobros.com that you are unsatisfied with and is in new/unworn/unwashed condition with tags may be refunded for the full purchase price (to the original purchaser) or exchanged within 7 days. Customer is responsible for all shipping charges. We have a 14 day return policy, which means you have 7 days after receiving your item to request a return. Anything after 7 days is eligible for store credit.
What we need from you to process a refund or exchange:
- Send proof of purchase and reason for return to littlebamboobros@gmail.com
- If your return is accepted, we will send you instructions on how and where to send your package.
- Items sent back to us without first requesting a return will not be accepted.
Please note:
- Exchange or return of products which have been discontinued at littlebamboobros.com will be eligible for store credit only.
- Little Bamboo Bros reserves the right to refuse to process a return, based on the condition of the returning product.
- Proof of purchase can take many shapes and forms: order number, receipt, gift receipt, or shipping invoice.
- Items purchased as a gift and returned will be either exchanged, or refunded to the original purchaser, not the gift recipient